FAQ about Orders

1.What payment methods are applicable? 

MOLBASE support PAYPAL, Western Union, bank transfer, etc.


2.What kinds of prices does MOLBASE support?

All prices are quoted FOB currently. We will support more quote methods. Additionally, MOLBASE Commercial Department will communicate with suppliers and buyers for a suitable quote for both sides. 


3.What if the supplier I chose cannot manage the deal? 

If the supplier can't deliver it on-time, or for any other reasons he cannot manage the deal, MOLBASE will help the buyer get the product from any other qualified suppliers.  


4.What if I encounter problems during the business process?

Please contact MOLBASE for help: service@molbase.com